Contact Us

You’ve got questions. We’ve got (mostly) helpful answers.

Whether you're planning a birthday, a breakup party, or just need a cookie cake big enough to eat your feelings — we’re here for it. The Bitter Baker isn’t your average sweet shop, and we don’t do boring. So if you’re looking for a grocery-store cake with plastic balloons, you’re on the wrong website.

But if you want a cookie cake that looks amazing and tastes even better, you’re in the right place.


To get started, send us:

  • The date you need it (aka how last-minute this is)
  • How many people you are trying to impress
  • Your flavor dreams (or demands)
  • Colors
  • Any special requests

We strongly recommend ordering at least 5–7 days in advance so we don’t have to sprint to the oven. But if it’s an emergency (cookie cake-related or otherwise), shoot your shot.

Use the form below or email us. Either way, we’ll respond faster than your last situationship.

Contact form

Email: xTheBitterBakerx@gmail.com

Phone: (757) 405-8377 — call us if you're into that sort of thing

Location: Portsmouth, VA – pickup and local delivery (we’re not mailing your cake cross-country - sorry, not sorry)